Service relates to the one off repair of faults or breakdowns
you may experience with any building services systems you
have. Comfort has fully trained qualified technicians who
you can call out to attend your premises to effect a repair
or diagnosis of an ongoing problem or fault.
If
the fault can be fixed easily and within your agreed cost
and time scale it will be completed for you. We operate a
fixed fee call out charge for the first hour and any additional
time or work will be advised to you. Parts and consumables
will be charged at extra cost if required or necessary.
If the fault requires major work or expensive parts you will
be quoted a fixed price to effect the repair before work proceeds.
Service is different to Maintenance, but Maintenance contract
customers are provided with a 365 day, 24 hour call out service
for service call outs. It is one of the benefits of having
a Maintenance contract agreement with Comfort.
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